RegulationReader guide
Complaints and ADR in Great Britain: how the process works
Understand the complaints process for Gambling Commission-licensed businesses, the eight-week ADR route, evidence and the limits of independent review.
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IndustryHistorical explainer
Playtech and Casinò Lugano: understanding the 2021 Swiss4Win agreement
What Playtech announced in March 2021, which technology was included, and why a supplier announcement is different from a regulatory endorsement.
Historical coverage: 30 March 2021
IndustryHistorical explainer
Marina Bay Sands in 2021: the casino closure and its limits
A historical reading of Las Vegas Sands’ filing on the July–August 2021 suspension of gaming operations in Singapore.
Historical coverage: 22 July–4 August 2021
IndustryHistorical explainer
BetVictor’s 2021 bingo launch: announcement versus availability
What a supplier’s live-launch statement establishes, and why readers should distinguish an integration agreement from a product launch.
Historical coverage: 21 June 2021
Rules & regulation
RegulationHistorical explainer
Dominican lottery oversight: what the 2022 reform proposal actually said
RegulationHistorical explainer
Macao’s January 2022 casino bill: what the Executive Council proposed
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ExplainersReader guide
What return to player can tell you — and what it cannot
Why a long-run game statistic does not predict your next result, and how theoretical and observed return differ.
ExplainersEditorial guide
How to read a gambling-industry announcement
A simple framework for separating company statements, regulatory decisions and independently established facts.
ExplainersReader guide
Cotai in context: a place, not a single casino
A geographical reading guide for a name frequently used in Macao resort and industry coverage.
Our guides explain terminology and sources so you can read industry claims with more context.
Lottery perspectives
LotteriesHistorical explainer
Ohio’s vaccine lottery: what the 2021 million-dollar drawings were for
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